Right of access
Confirm whether your personal data is being processed and receive a copy of the data held about you.
Last updated on 30 July 2026
Managing your data — Ghaya | Reiki & IET in Luxembourg City
The Ghaya practice processes only the personal data necessary to manage your appointments and respond to your enquiries. Appointment bookings and the personal data provided in connection with them are managed through Doctena.
Under the GDPR, you may exercise your data protection rights, including requesting access to or deletion of your personal data, at any time. For data processed through Doctena, the applicable rights and privacy practices are also governed by Doctena’s privacy policy.
Your Data Protection Rights
Right to rectification
Have inaccurate or incomplete personal data corrected.
Right to erasure
Request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Data Portability
Receive your personal data in a structured, commonly used and machine-readable format, where applicable.
Right to Object and Right to Restriction
Object to certain processing activities or request that the processing of your personal data be restricted, where applicable.
Request form
For personal data processed directly by the Ghaya practice, you can use the form below. Your email client will open with a pre-filled request addressed directly to the practice. No personal data entered in this form is stored on the Ghaya website.
For personal data provided through Doctena, please refer to Doctena’s privacy policy and the procedures provided by Doctena for exercising your data protection rights.
You can also contact the practice directly at jeanmarie.orosco@ghaya.lu.
Response time
Requests are handled without undue delay and, in principle, within one month of receipt. This period may be extended where permitted by the GDPR. Proof of identity may be requested where necessary to protect your personal data.
Complaints
If you believe that your data protection rights have not been respected, you may lodge a complaint with the Commission nationale pour la protection des données (CNPD), 15 Bd du Jazz, 4370 Belvaux, Luxembourg.